Frequently Asked Questions
Got questions? We've got answers.
Everything you need to know about collecting and sharing photos from your events. From uploading photos to customizing your event page, we have got you covered.
Getting started is easy and free. Simply create an account, choose a template or upload your own design, and share your event link or QR code with guests. They can start uploading photos immediately.
No, guests do not need to download any apps. They simply visit your event link or scan your QR code and can upload photos directly from their phone or computer browser.
Yes, you can start for free with our Demo plan which includes up to 10 photos. Our paid plans offer unlimited photo storage, video support and more. Visit our pricing page to compare plans.
Absolutely! Weddings are one of our most popular uses. Guests can capture moments from every angle throughout your wedding weekend. Many couples collect hundreds of photos they would have otherwise missed.
Guests visit your unique event link or scan the QR code with their phone camera. They can then select photos from their device and upload them instantly. No account or app required.
Yes! Our free Demo plan lets you create an event and collect up to 10 photos so you can see exactly how it works before upgrading to a paid plan.
You can share your event link via text, email or social media. You can also download a printable card with your custom design and QR code in 5x7 or 8x10 size to display at your event.
Yes, we take security seriously. All photos are stored securely and we never sell your data or personal information. You maintain full control over your photos and can download or delete them at any time.
Yes, you can download all photos in their original quality at any time. You can download individual photos or bulk download everything at once.
Both plans include unlimited photo storage. The Pro plan adds video support and allows up to 3 active events at a time, while the Standard plan supports 1 active event. Visit our pricing page for full details.
Yes! You can choose from our pre-made templates or upload your own custom design. Our template editor lets you change colors, fonts and add your own photos to create a personalized look.
On paid plans, guests can upload unlimited photos. On the free Demo plan, your event can hold up to 10 photos total.
If you cancel your subscription, your events, photos and videos will be permanently deleted 30 days after your billing period ends. Make sure to download everything you want to keep before cancelling.
Yes, you can cancel anytime with no hidden fees or penalties. Your event will remain active until the end of your current billing period.
No, guests do not need an account. Anyone with your event link can view the gallery and upload photos. Only you need an account to create and manage events.