Frequently Asked Questions
Got questions? We've got answers.
We've compiled a list of the most common questions and answers to help you better understand how our photo sharing website works. From uploading photos to customizing event posters, we've got you covered. If you have a question that's not answered here, please don't hesitate to reach out to our support team.
Frameable Moments is an online platform for photo sharing that allows you to easily set up, collect, share and store photos from special events or occasions in your life.
No apps or programs are needed to use Frameable Moments and the photo sharing sites you create. This is the beauty of the platform and what makes it so easy for everyone to share photos.
To use Frameable Moments, you simply create a free account, set up a new event and publish. Once your event is published, you can share your site with whomever you like and start accepting photo uploads, which will be stored securely on our platform.
No, there is no limit to the number of photos you can store on our platform.
Yes, you can download all of your photos from our platform at any time, in their original quality.
No, you can share your photos with an unlimited number of people, whether they have a Frameable Moments account or not.
Yes, we take the security of our users' data very seriously. We do not sell your data or personal information, and all photos are stored securely on our platform.
For each photo sharing site you publish, our monthly plan includes a $25 setup fee and $10 for the first month, with $10 per month thereafter. Our yearly plan has no setup fee and includes two free months for $100, which saves you $45.
No, you can use Frameable Moments photo sharing platform for any type or number of events or occasions — Weddings, birthdays, graduations, anniversaries, corporate events, family gatherings, holidays, showers, and more. Businesses can even use it for sharing photos with clients.
Yes, you can create and upload your own design for your event poster as a single image, or you can create one with your own photo using our user-friendly template tool.
Yes, all of our pre-made templates are fully customizable using our user-friendly template tool. You can change the colors, fonts, and layout to suit your needs.
For email, texting, and posting, you can send them the link to your event's photo sharing site. For printing and displaying, you can select to download a 5 x 7 or an 8 x 10 of your event page poster and your custom QR CODE will be automatically added to the bottom so people can scan the code with their camera phone and go straight to your site.
Once you publish your event you will not be able to change the poster's image, but you will be able to edit text. Please make sure to double-check your poster before publishing your event.
Yes, you can cancel your event at any time, and it will expire at the end of your billing period.
All photos associated with your event will be deleted from our servers within 30 days once your event has expired. Please make sure to download all of your photos before your event expires if you wish to keep them.