Frequently Asked Questions
Got questions? We've got answers.
We've compiled a list of the most common questions and answers to help you better understand how our photo sharing website works. From uploading photos to customizing event posters, we've got you covered. If you have a question that's not answered here, please don't hesitate to reach out to our support team.
Frameable Moments is an online platform for photo sharing that allows you to easily set up, collect, share and store photos from special events or occasions in your life.
No apps or programs are needed to use Frameable Moments and the photo sharing sites you create. This is the beauty of the platform and what makes it so easy for everyone to share photos.
To use Frameable Moments, you simply create a free account, customize your cover photo and share the link or QR code. All uploads will be stored securely on our platform.
On the demo Plan, you can only store up to 10 photos per event. On the Standard plan, you can store unlimited photos. On the Pro plan, you can store unlimited photos and videos.
Yes, you can download all of your photos from our platform at any time, in their original quality.
No, you can share your photos with an unlimited number of people.
No, your guests do not need to create an account to upload photos to your event. They can simply visit your event's photo sharing site and upload photos directly.
Yes, we take the security of our users' data very seriously. We do not sell your data or personal information, and all photos are stored securely on our platform.
Visit the pricing page for the latest information regarding our plans!
On the Demo and Standard plan, you can have up to 1 active event at a time. The Pro plan allows up to 3 active events at a time.
An active event is an event that allows guests to upload photos.
Yes, you can create and upload your own design for your event poster as a single image, or you can create one with your own photo using our user-friendly template tool.
Yes, all of our pre-made templates are fully customizable using our user-friendly template tool. You can change the colors, fonts, and layout to suit your needs.
For email, texting, and posting, you can send them the link to your event's photo sharing site. For printing and displaying, you can select to download a 5 x 7 or an 8 x 10 of your event page poster and your custom QR CODE will be automatically added to the bottom so people can scan the code with their camera phone and go straight to your site.
Yes, you can cancel your event at any time, and it will expire at the end of your billing period.
All photos associated with your event will be deleted from our servers promptly once your event has expired. Please make sure to download all of your photos before your event expires if you wish to keep them.